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Showroom Assistant - Ann Sacks

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The primary responsibility of the Sales Assistant is to learn
ANN SACKS' product lines and sales process, with a focus on developingcompetency in the sales process
The SalesAssistant is responsible for working side by side with the sales staff and ShowroomManager, adding value and efficiency to the ANN SACKS sales process, and ensuringa gracious shopping experience for all ANN SACKS clients
Provide exceptional customer service
Ask basic qualifying questions to clients upon entry andengage appropriate salesperson
Obtain contact information and enter it into Sales Force asleads
Handle phone inquiries regarding pricing, stock, generalproduct information, and order/tracking status
Develop Product knowledge
Learn product lines and specifications, gaining workingknowledge of product
Become familiar with showroom layout, wall displays andfloor pads
Assist Completion of Key Steps in Sales Process
Assist sales associates in creating quotes
Assist in Showroom merchandising and general upkeep
Support sales responsibilities
Shadow Design Sales Consultants/Advisors during clientinteractions
Assist in preparation of outreach appointments, preparematerials, and follow up
Observe product spec process and quote preparation
Accompany associates on outreach appointments to buildcompetency and effectiveness of outreach skills
Provide Sales assistance to unassigned clients
Assist clients who are not assigned to a specific sales associate
Ask qualifying questions to uncover client needs
Orient clients to showroom, guide them to materialselections that meet their needs
Partner with client through each step of sales process -provide samples, write quotes, manage order from placement through shipping
Business Development
Maintain sample stock area, including replacement sampleorders, and process incoming /outgoing shipments
Pack and ship samples, literature and tear sheets fordistribution to customers as necessary
Generate postcards and letters for direct customer marketing
Support and execute showroom events
Contact clients from dormant accounts or targeted accountsin assigned territory to reinvigorate the business through showroom visits oroutreach appointments
Utilize Sales Force to build proficiency with salesforecasting and account management
In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!