Showroom Assistant - Ann Sacks

The primary responsibility of the Sales Assistant is to learn

ANN SACKS' product lines and sales process, with a focus on developingcompetency in the sales process

The SalesAssistant is responsible for working side by side with the sales staff and ShowroomManager, adding value and efficiency to the ANN SACKS sales process, and ensuringa gracious shopping experience for all ANN SACKS clients

Provide exceptional customer service

Ask basic qualifying questions to clients upon entry andengage appropriate salesperson

Obtain contact information and enter it into Sales Force asleads

Handle phone inquiries regarding pricing, stock, generalproduct information, and order/tracking status

Develop Product knowledge

Learn product lines and specifications, gaining workingknowledge of product

Become familiar with showroom layout, wall displays andfloor pads

Assist Completion of Key Steps in Sales Process

Assist sales associates in creating quotes

Assist in Showroom merchandising and general upkeep

Support sales responsibilities

Shadow Design Sales Consultants/Advisors during clientinteractions

Assist in preparation of outreach appointments, preparematerials, and follow up

Observe product spec process and quote preparation

Accompany associates on outreach appointments to buildcompetency and effectiveness of outreach skills

Provide Sales assistance to unassigned clients

Assist clients who are not assigned to a specific sales associate

Ask qualifying questions to uncover client needs

Orient clients to showroom, guide them to materialselections that meet their needs

Partner with client through each step of sales process -provide samples, write quotes, manage order from placement through shipping

Business Development

Maintain sample stock area, including replacement sampleorders, and process incoming /outgoing shipments

Pack and ship samples, literature and tear sheets fordistribution to customers as necessary

Generate postcards and letters for direct customer marketing

Support and execute showroom events

Contact clients from dormant accounts or targeted accountsin assigned territory to reinvigorate the business through showroom visits oroutreach appointments

Utilize Sales Force to build proficiency with salesforecasting and account management

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!