Neal Slavin: When Two or More are Gathered Together
- Gallery Event
- 11:00 AM. Nov 23
Desiree M Sherrell
8404 Warren Parkway Frisco, TX. · (206) 295.2137
onlyonedezz@yahoo.com · www.linkedin.com/in/desiree-sherrell-a6829011
OBJECTIVE
EXPAND MY KNOWLEDGE BASE WITHIN MY DESIGN AND SALES SKILLS THROUGH EDUCATION AND WORK EXPERIENCE WHILE CONTRIBUTING TO THE SUCCESS OF THE ORGANIZATION
SUMMARY
EXTENSIVE Design, Sales, and Customer Service Experience RESULTS DRIVEN as measured by increased responsibilities given by previous companies PASSIONATE FOCUS on customer satisfaction and teamwork
EFFECTIVE LEADERSHIP through respect, trust, integrity, coaching, and accountability
ATTRIBUTES
· Highly motivated executive, with over 20 plus years’ experience with diverse companies representing Design, Sales, Construction, Real Estate, Language Interpreting, Administrative, Telecommunications, Public Transportation.
· Accomplished Top Sales Representative Specializing in Design for kitchen and bath as well as staging homes.
· Demonstrated ability to lead and maximize productivity efficiency by focusing on interpersonal skills, organization, timeliness, communication, and attention to detail.
· Improving customer satisfaction by raising expectations and always putting the guest first
· Proven ability to multi-task and manage high stress and fast-paced environments
· Passionate focus to set and attain personal and team goals
· Proven capability to maximize time management
· Driven to learn and grow through assignments variation and increased responsibilities
· Knowledge of Microsoft Word, Excel, and Outlook, More-ware
EXPERIENCE
Levantina Natural Stone February 2018- Present
Inside Sales / Design Consultant
· Meeting clients i.e. homeowners, designers, fabricators, and assisting in the selection of natural stone
· Offering design ideas to clients ie, tiles, cabinetry, backsplash, and fabric selections
· Up-selling and finalizing the closing of a sale with a client
· Head showroom Liasion via face to face, emails, and phones
· Building company value, on offering product ideas and material for investment
· Positive model delegating duties to team members, on training, and learning products
· Contribute to the sale and marketing of products via Lunch and Learns
· Assisted and hosted events with the marketing team
· Promoted Levantina via attending outside marketing events such as ASID, IDS, NARI
Precision Countertops October 2013-August 2017
Sales Design Consultant / Showroom Manager
· Perform in-store, as well as in-home consultations for clients regarding design and material selections i.e, tiles, cabinetry, backsplash, and fabric selections
· Specialized in Customizing sales quotes for Clients as well as up-selling and closing of the sale
· Provided excellent customer service in the showroom, via phone as well as Emails
· Managed showroom employees
· Managed client complaints, and goodwills
· Managed and maintain showroom design center i.e updating marketing materials and maintaining samples with vendors and buyers
· Promoted company and company products by attending marketing events and home shows
· Maintained top design sales consultant for three years straight
· Maintained top key accounts via trust and consistency
Flo-Form Countertop June 2009-March 2013
Customer Service Representative / Project Manager
· Specialize in Customizing sales quotes for Vendors
· Manage and Organize installers schedule
· Accountable for revenue and Product orders
· Manage over 30 residential and commercial accounts
· Direct customer relationships with residential and commercial client
Trilogy at Redmond Ridge by Shea Homes July 2006-January 2009
Tour Center Assistant/ Administrative/ Closing Coordinator
· Managed and Created Addendums for Mortgage Brokers
· Organization of Tour (Sales) Center including collateral, paperwork, office supplies, and marketing material
· Created and managed to document guest traffic, success in marketing strategies, sales tracking, and inventory
· Managed cost saving accounts with new vendors Costco, Office Max, Piedmont Signs, and Staples
· Trained new employees in becoming Tour Center Assistant
EDUCATION
National Stone Institute
(CEU) Certified Speaker
Dallas, Texas
July 2018
Highline College
Associates Degree Business
Des Moines, Washington
June 2017
Garfield High School
Diploma
Seattle, Washington
June 1996