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Chad Spurrier

PROFESSIONAL PROFILE Accomplished leader defined by operational excellence and the cultivation of long-term client trust. A results-driven professional with a fundamental commitment to excellence, expert at navigating complex stakeholder environments and translating technical requirements into seamless luxury business workflows. Extensive background in luxury brand management and institutional financial analysis, with specialized "To-the-Trade" sales support expertise.

PROFESSIONAL EXPERIENCE

FEIZY RUGS | Dallas, TX Sales Support and Concierge Services Manager | 11/2022 – Present

·         Execute comprehensive sales support for internal showroom sales professionals and outside sales representatives, ensuring seamless project workflows and transaction accuracy.

·         Manage high-level concierge services and the operational complexities of one-of-a-kind rugs and bespoke selections for top-tier interior design firms.

·         Serve as a strategic liaison between the sales team and production departments to ensure technical precision in custom orders and designer specifications.

·         Authorized as one of only three executives to activate trade accounts, maintaining strict oversight of brand integrity and credit compliance.

PUIG | Dallas, TX Freelance Fragrance Sales / Brand Ambassador | 11/2020 – 06/2024

·         Represented an elite portfolio of luxury brands and maintained high-volume sales engagement and trade relationships within the Dallas luxury sector.

·         Developed a deep understanding of consumer behavior to drive brand loyalty and unwavering customer trust.

·         Managed on-site brand activations and product storytelling to elevate consumer experience.

DIPTYQUE PARIS | Dallas, TX General Manager | 03/2016 – 09/2019

·         Spearheaded the launch of the Dallas boutique, establishing it as a premier luxury destination through a focus on client relationship depth and service standards.

·         Recruited, hired, and trained a high-performance service team from the ground up, establishing a culture of accountability and professional excellence.

·         Managed end-to-end boutique operations, achieving a 125% revenue increase within 24 months by optimizing the guest experience and local market engagement.

BOND NO. 9 (Nordstrom) | Dallas, TX Business Manager / Relationship Lead | 10/2009 – 03/2016

·         Managed a high-volume luxury business unit achieving $1.4MM in annual sales.

·         Developed and maintained a personal book of 2,000+ high-net-worth clients, utilizing CRM tools to drive consistent repeat engagement and advocacy.

·         Coordinated exclusive brand events and high-touch clienteling initiatives to maintain a market-leading position.

BOSTON FINANCIAL DATA SERVICES | Kansas City, MO Senior Business Analyst | 06/2007 – 10/2009

·         Managed data health and monthly reporting for an institutional client with $800 billion in assets (AUM).

·         Partnered with technical development groups to architect and launch shareholder reporting systems for flagship clients.

·         Directed the production and mailing of tax forms for 2 million+ accounts, maintaining 100% accuracy and regulatory compliance.

LEADERSHIP & DESIGN INTEGRITY

MAHANNA STREET HOA | Dallas, TX President, Board of Directors | 11/2014 – Present

·         Lead a self-managed 12-unit residential corporation, successfully resolving complex disputes while strictly maintaining the property’s architectural design integrity.

·         Facilitate annual budget reviews and strategic meetings, ensuring financial transparency and long-term alignment on capital goals.

·         Maintain ongoing oversight of infrastructure and landscaping projects to ensure a high standard of quality and fiscal responsibility.