Emiko Ishibashi

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Design Consultant/Account Executive/SALES Professional

Emiko Ishibashi

(em-ee-koh) (ee-she-bah-she)

Dallas, TX 75235

214.695.3099

emiko.l.ishibashi@gmail.com

Maintain expert knowledge of company textiles, product offerings, customizations, and current design trends while working directly with clients on a consult basis to achieve their design goals by presenting mood boards and space plans to maximize overall AOV
Develop and automate creative and personalized email marketing campaigns and alternative outreach communication cadences
Nurture relationships with B2B Trade Members to ensure exceptional service through the entire sales cycle and generate repeat business via routine account management/maintenance
Organize local Trade Events to develop new business and create a strong local brand presence in the community
Successfully managed a pipeline of over 6K+ accounts through an organized approach maximizing company’s CRM system (Salesforce, Hubspot) and workflow automation to convert an average of $2M+ of business annually
Consistently achieved and maintained a 30% higher AOV than the company average, 40% higher UPT than the company average, and 20% more B2B Trade sales than the company average

Consultative and demonstration based selling and account management
Generated leads via different avenues of prospecting and converted leads utilizing communication outreach methods to decision makers, expert product knowledge/demonstrations,
B2B and SaaS model sales experience working with SMB to Enterprise-size accounts
Collaborated with cross-functional partners to address solutions and improvement opportunities within the business and outreach approach to increase appointments and conversions
Worked closely with management on training curriculum and the onboarding of new employees
Maintained a conversion rate 20% higher than the company average
Maintained a demo attendance rate 40% higher than the company average through detailed qualification process, fact-finding, and relationship building

Worked in a fast-paced customer-facing retail environment
Focused on customer satisfaction and driving sales via upselling
Studied monthly operational profit and established creative ways to directly increase profit and lower expenses
Investigated and settled injury liability claims on behalf of the company working directly with medical professionals/facilities, attorneys, and claimants (cradle to grave handling)