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Showroom Manager

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Burlington Design Gallery is a full-service design focused company for both indoor and outdoor products for residential and commercial markets. The design center is now focusing from cabinetry, appliances, flooring, countertops, and plumbing. Outdoor products include pavers, pool copings, and architectural elements.  

We specialize in supplying a vast array of natural stones from all over the globe, including countries like Brazil, India, China, Philippines, Vietnam, Spain, Mexico, Egypt, France, and Indonesia. Our ability to service our clients with natural stone products for both Indoor and Outdoor applications make us unique. Our strength lies in bringing unique & new products in various finishes and sizes. Our indoor product lines ranges from tiles, mosaics to quartz, granite, and marble slabs. Our Outdoor product line includes vast variety of Ledger stone, flagstone, pool coping, Columns, Pavers, Cobbles, stone patterns, and Premium Pebbles.

Amara Stone & Tile Boutique is Seeking an experienced Showroom Manager in Dallas, Texas

Showroom Manager

The Showroom Manager will proactively manage the customer experience of the showroom and coaching sales staff to create an efficient and customer-centric team. Responsible for the day-to-day maintenance of the showroom facility, maintaining and growing relationships with our retail and designer network, and for the overall education of our walk-in guests with the objective of turning the showroom visit into a sale. Your overall goal as a sales manager is to create an ever-increasingly profitable branch by developing optimal branch operation efficiencies and strong client relations and sales levels. 


We are looking for a professional, well organized, people-person to be our showroom spokesperson and brand ambassador. The ideal candidate must have impeccable communication skills (verbal and written), a resourceful personality, be self-motivated and willing to work independently to achieve team objectives. Fast learners with an aptitude for design concepts are encouraged to apply.

Key Responsibilities:

·         Manage, coach, and train sales staff to help meet individual and branch sales goals

  • Be a brand advocate and acquire a high degree of knowledge about the company and the products
  • Offer an exceptional customer experience to every customer throughout all interactions with the showroom and set an example for staff members
  • Assist the sales, operations and marketing team members as needed
  • Organize all sales promotions and generate team excitement
  • Resolve client issues immediately with best possible solutions
  • Manage time efficiently and delegate tasks as appropriate
  • Maintain and increase professional and technical knowledge by reviewing product literature, manuals, and manufacturer bulletins, as well as attending vendor/ manufacturer seminars whenever available
  • Maintain existing client relationships and develop new relationships
  • Design, Procurement of Materials and Supervise Display updates and changes to stay current with Design Trends and Product Changes 
  • Maintaining Sample Department to keep current samples available for Showroom and Sales 
  • Attends local design events as representative to keep the Gallery top of mind among this community
  • Develop and maintain partnerships with the design community
  • Multitask and meet established objectives and deadlines
  • Any other duties required of the position

Qualifications:

This position requires prior retail, showroom, or architectural/design firm experience, with a minimum of 5 years of experience managing a sales team within a department or store location. 

  • Bachelor’s degree in business or management, or architecture or design
  • ASID is preferred
  • Successful track record in an outside/inside sales environment
  • Working knowledge of natural stone and tile industry preferred
  • Demonstrated expertise in the principles of collaborative sales technique
  • Solid analytical skills in identifying client needs and aligning them to product offerings, Specification analysis and RFP response preparation a plus
  • Must be able to coordinate multiple projects simultaneously.
  • Listening skills, communication skills, energy, enthusiasm, and endurance.
  • Experience developing commission sales associates

 

Pay: $50,000.00 - $60,000.00 per year