- Showroom Event
- 5:30 PM. Jan 30
Customer Service Representative
We realize that our greatest assets are our best-in-class associates, which is why we’re dedicated to offering limitless opportunities for growth and advancement. We want to help you build a long-lasting career with James Martin Vanities. Together, we can continue to lead the industry and help build our nation’s infrastructure from the ground up. Join our team today.
James Martin Vanities is currently seeking the right individual to fill an immediate need for a Customer Service. If you have a love of meeting people and providing great customer service coupled with an interest in contributing directly to the bottom line, this is the position for you!
As a Customer Service Representative, you will:
Assist customers on the showroom floor
Strive to increase knowledge of the entire product offering
Handle a heavy volume of incoming calls and emails assisting customers with product questions prior to the sale and delivery as well as product issues after the sale
Responding to support emails and documenting sales leads, etc.
Ability to handle end to end customer care issues
A college degree, or working towards a degree is preferred for this position, but comparable industry knowledge and experience would also be considered.
A successful associate will be goal-oriented, self-motivated and able to meet deadlines, build relationships and enjoy a team atmosphere.
Excellent communication, time management and organizational skills
Pleasant personality for phone/in-person sales
Ambition to succeed
General computer skills
Ability to multi-task
Enthusiasm, courtesy and articulation
Ability to learn quickly
Service-minded, aggressive and congenial
Problem-solving and quick-thinking is a must to thrive in this position.
Customer service experience
James Martin Vanities is dedicated to providing meaningful benefits programs and products to our associates and their families—geared toward benefits, wellness, financial protection and retirement savings. James Martin Vanities offers a competitive benefits package which includes: medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal and holiday), employee assistance programs, associate discounts, community involvement opportunities and much more!
Please email resume and salary requirements to firstname.lastname@example.org